Nature Loo

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Nature Loo is a leading Australian brand specialising in sustainable and waterless composting toilets. Designed for homes, off-grid living, and eco-conscious businesses, Nature Loo products provide an environmentally friendly alternative to traditional waste systems.

Nature Loo composting toilets are simple to use, hygienic, and require no water or chemicals, making them a perfect solution for reducing your environmental footprint. With Nature Loo’s innovative design, waste is naturally decomposed into compost, which can be safely returned to the earth. These systems are ideal for remote locations, tiny homes, eco-resorts, or anyone looking to adopt more sustainable practices.

Explore our collection of Nature Loo products to discover how you can conserve water, minimize waste, and live sustainably—all while enjoying a reliable and odor-free toilet system.

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Frequently Asked Questions

How does a composting toilet from Nature Loo work?

Nature Loo composting toilets use natural processes to break down waste into compost. The system uses airflow, aided by a 12-volt fan, to eliminate odours and promote efficient composting without water or chemicals.

Do composting toilets produce any bad odours?

No, Nature Loo systems are designed to be odourless. The 12-volt fan draws any smells away, keeping the bathroom air fresh.

How often do I need to maintain the composting system?

Maintenance is minimal, requiring less than an hour per year to empty the compost and clean the unit.

Do you accept returns?

We know how crucial it is to find the perfect products for your needs. To ensure you shop confidently, we proudly offer 100-day Free Returns on eligible products.

If you need to return your product, we'll organise and cover the return shipping costs across Australia without any restocking fees or hidden costs.

You'll have the option for a store credit, a full refund, or an exchange when the returned products meet the return criteria:

The products cannot be used, damaged or modified and must be returned in the original packaging materials.
Some products, such as almost new, made-to-order, installed, and custom-made products, aren't eligible for return.
The 100-Day period begins from the day that your order is delivered or picked up.
Only valid for the original purchaser.
Only valid for online sales via ecooffgrid.com.au.
Refunds, store credits or item swaps apply only to the cost of the products. Installation fees and original shipping costs will not be refunded.

Find out more by visiting our Refund Policy page.

How do I contact you?

Our team is here to help with product advice, order support, and general enquiries.

You can reach us via:

Phone: 1300 676 523

Email: hello@ecooffgrid.com.au

Online: Submit an enquiry through our Contact Form

Our customer support team is available Monday to Friday, 9:00am – 5:00pm, and Saturday, 11:00am – 3:00pm (Melbourne/Sydney time).

How do I check the status of my order?

As soon as your order is dispatched, you’ll receive an email with your tracking number and shipping details. You can use this to monitor your order in real time and stay up to date on its expected arrival.

What is your warranty policy?

All products sold by Eco Off Grid are backed by full manufacturer warranties. As an authorised dealer, we don’t handle repairs directly, but we’re here to help you submit a warranty claim if something goes wrong.

You can check warranty details on our website, contact the product manufacturer, or reach out to our team for assistance. For information on returns, cancellations, or defective items, please visit our Returns and Refunds Policy or get in touch with us directly.

Can I pick up my order?

Yes, eligible products will display a pick-up option at checkout. If it’s available for your item, you’ll be able to select it during the ordering process.

If you’re unsure whether a product qualifies for pick-up or need assistance before placing your order, our team is happy to help.