Almost Perfect

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Our Almost Perfect items are significantly discounted because they don't meet the 'as new' standard.

These products might have been used for demos, resulting in a few marks or scratches. Some may be returns from customers who found them unsuitable, factory-faulty, or damaged during transit.

We strive to list any known issues for each item, but please note we might not catch everything. Therefore, we offer these products at a steep discount to avoid unnecessary landfill waste.

If you're handy and can fix minor issues, if a few scratches don't bother you, or if you're hunting for a bargain, these products are perfect.

However, please be aware that these items are sold 'as-is'. They do not come with the manufacturer's warranty and are not eligible for returns.

If you prefer brand-new, flawless products, check out our extensive range of new items, all covered by the full manufacturer's warranty.

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Frequently Asked Questions

Can I trust Eco Off Grid?

Yes, you sure can. Eco Off Grid is part of a group of businesses run by Tyre Swing which has around since 2016. Across our stores we're served over 50,000+ happy customers!

The brands we sell are all top-quality brands with great warranty policies.

We also use the highest levels of security to keep your personal details safe.

How do I contact you?

Call us on 1300 676 523

Email us hello@ecooffgrid.com.au

or fill out our Contact Form.

Our staffed hours are Monday to Friday 9am to 5pm and Saturday 11am to 3 pm Melbourne/Sydney time.

When can I expect my order to ship?

We pride ourselves on giving you the best possible service. So, we work hard to get your order shipped within 24 hours. As soon as your product is shipped, we send you an email with tracking details so you can log in and see when your product is due to arrive.

Do you accept returns?

We know how crucial it is to find the perfect products for your needs. To ensure you shop confidently, we proudly offer 100-day Free Returns on eligible products.

If you need to return your product, we'll organise and cover the return shipping costs across Australia without any restocking fees or hidden costs.

You'll have the option for a store credit, a full refund, or an exchange when the returned products meet the return criteria:

The products cannot be used, damaged or modified and must be returned in the original packaging materials.
Some products, such as almost new, made-to-order, installed, and custom-made products, aren't eligible for return.
The 100-Day period begins from the day that your order is delivered or picked up.
Only valid for the original purchaser.
Only valid for online sales via ecooffgrid.com.au.
Refunds, store credits or item swaps apply only to the cost of the products. Installation fees and original shipping costs will not be refunded.

Find out more by visiting our Refund Policy page.