Giantz 1500W Stainless Steel High Pressure Water Pump
$17300$24999Unit price /UnavailableGiantz 750W Peripheral Rust-Resistant Water Pump
$11800$16699Unit price /UnavailableGiantz Automatic Peripheral Clean Water Pump
$16600$18299Unit price /UnavailableGiantz 1800W Multi-Stage Water Pump with Auto Controller - Black
$40400$53299Unit price /UnavailableGiantz 1800W Multi-Stage Water Pump with Auto Controller - Yellow
$40400$53299Unit price /UnavailableGiantz 2000W High Pressure Multi-Stage Water Pump - Yellow
$22000$31699Unit price /UnavailableGiantz Peripheral Rust-Resistant Water Pump - Black
$14200$21699Unit price /UnavailableGiantz Peripheral Rust-Resistant Water Pump - Yellow
$14200$21699Unit price /UnavailableGiantz 800W High Pressure Garden Water Pump - Steel
$14200$19299Unit price /UnavailableGiantz 1100W High Pressure Garden Water Pump - Black
$21400$30999Unit price /UnavailableGiantz 800W High-Pressure Garden Water Pump - Black
$19000$25999Unit price /UnavailableSUNSUN 2500LPH Portable Submersible Water Pump
$5100$8400Unit price /UnavailableGiantz 2500W High Pressure Multi-Stage Water Pump - Yellow
Devanti 6-Stage Water Filter for Devanti Water Filter Container (Set of 3)
$36700$51699Unit price /UnavailableGiantz 2000W High Pressure 5-Stage Water Pump - Yellow
$32100$48299Unit price /UnavailableGiantz 2000W High Pressure Multi-Stage Water Pump - Black
$32100$46699Unit price /UnavailableGiantz 35L Peripheral Rust-Resistant Water Pump
$9500$12699Unit price /Unavailable
Frequently Asked Questions
Do you accept returns?
Do you accept returns?
We know how crucial it is to find the perfect products for your needs. To ensure you shop confidently, we proudly offer 100-day Free Returns on eligible products.
If you need to return your product, we'll organise and cover the return shipping costs across Australia without any restocking fees or hidden costs.
You'll have the option for a store credit, a full refund, or an exchange when the returned products meet the return criteria:
- The products cannot be used, damaged or modified and must be returned in the original packaging materials.
- Some products, such as almost new, made-to-order, installed, and custom-made products, aren't eligible for return.
- The 100-Day period begins from the day that your order is delivered or picked up.
- Only valid for the original purchaser.
- Only valid for online sales via ecooffgrid.com.au.
- Refunds, store credits or item swaps apply only to the cost of the products. Installation fees and original shipping costs will not be refunded.
Find out more by visiting our Refund Policy page.
How do I contact you?
How do I contact you?
Our team is here to help with product advice, order support, and general enquiries.
You can reach us via:
Phone: 1300 676 523
Email: hello@ecooffgrid.com.au
Online: Submit an enquiry through our Contact Form
Our customer support team is available Monday to Friday, 9:00am – 5:00pm, and Saturday, 11:00am – 3:00pm (Melbourne/Sydney time).
How do I check the status of my order?
How do I check the status of my order?
As soon as your order is dispatched, you’ll receive an email with your tracking number and shipping details. You can use this to monitor your order in real time and stay up to date on its expected arrival.
What is your warranty policy?
What is your warranty policy?
All products sold by Eco Off Grid are backed by full manufacturer warranties. As an authorised dealer, we don’t handle repairs directly, but we’re here to help you submit a warranty claim if something goes wrong.
You can check warranty details on our website, contact the product manufacturer, or reach out to our team for assistance. For information on returns, cancellations, or defective items, please visit our Returns and Refunds Policy or get in touch with us directly.
Can I pick up my order?
Can I pick up my order?
Yes, eligible products will display a pick-up option at checkout. If it’s available for your item, you’ll be able to select it during the ordering process.
If you’re unsure whether a product qualifies for pick-up or need assistance before placing your order, our team is happy to help.